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Terms & Conditions

OVERVIEW
This website is operated by Axil Coffee Roasters. Throughout the site, the terms “we”, “us” and “our” refer to Axil Coffee Roasters. Axil Coffee Roasters offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services

SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 – PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Axil Coffee Roasters, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless Axil Coffee Roasters and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 – SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 – TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 – ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of 48 Lynch St, Hawthorn, VIC, 3122, Australia.

SECTION 19 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at office@axilcoffee.com.au.

Axil Coffee x Little Food Market - $100 In-Store Dining Experience Giveaway - Terms and Conditions

Giveaway period: 17 July 2026 – 11:59 pm AEST 19 July 2026

Promoters: This Instagram giveaway is conducted by Coffee Co-Op PTY LTD (ABN 28 967 234 025) trading as Axil Coffee Roasters ("Axil Coffee", "we", "us", "our") and LITTLE FOOD MARKET (64 984 926 395).

 

 

1. Promotion Period

The promotion commences on 17 July 2026 and closes on 19 July 2026 at 11:59 pm AEST ("Promotion Period"). Entries made outside the Promotion Period will not be accepted.

 

 

2. Eligibility

  • Entry is open to Australian residents currently residing in Australia.

  • Entrants must be 16 years of age or older.

  • Employees, directors, and contractors of Coffee Co-Op PTY LTD (trading as Axil Coffee Roasters) and their immediate families are ineligible to enter.

  • By entering, entrants confirm they meet all eligibility requirements.

 

 

3. How to Enter

To enter, entrants must, during the Promotion Period:

  1. Purchase any drink from Axil Coffee at the Little Food Market (17–19 July 2026).

  2. Post a photo or video of their Axil drink on their Instagram stories, taken at the Little Food Market.

  3. Tag both @axilcoffeeroasters and @thelittlefood_market in the story.

  4. Follow both @axilcoffeeroasters and @thelittlefood_market on Instagram at the time of entry and at the time of winner selection.

One story = one entry. Multiple entries are permitted, provided each entry reflects a separate qualifying purchase. Entries not captured due to private account settings are void. Images or videos must be taken at the Little Food Market during the Promotion Period.

 

 

4. Prize Details

Five (5) prizes are available, each consisting of:

  • One (1) x $100 Axil Coffee in-store dining voucher, redeemable at any Axil Coffee cafe location across Australia.

  • Total prize value: $100 AUD per winner ($500 AUD total).

Prize conditions:

  • Vouchers are non-transferable and cannot be exchanged for cash.

  • Vouchers must be redeemed within 12 months of issue.

  • Vouchers are redeemable for food and beverages from Axil Coffee's current available menu at the time of redemption.

  • The Promoter accepts no responsibility for any variation in prize value.

 

 

5. Winner Selection and Notification

  • Five (5) winners will be selected at the Promoter's discretion following the close of the Promotion Period, based on inspection of qualifying Instagram stories.

  • Winners will be notified via Instagram Direct Message within two (2) business days of the draw.

  • Winners must respond within seven (7) days of notification to claim their prize. Failure to respond within this timeframe will result in forfeiture and a redraw.

  • The winners' names and state/territory of residence may be published on Axil Coffee's website and social media channels.

 

 

6. Prize Delivery

  • Vouchers will be delivered digitally or by post following confirmation of the winner's details.

  • The winner is responsible for providing accurate contact and delivery details.

  • The Promoter is not responsible for vouchers that are lost, stolen, or damaged once delivered.

 

 

7. Privacy

  • Personal information collected will be used solely for the purpose of conducting this promotion and may be used for future marketing communications from Axil Coffee.

  • By entering, entrants consent to receive marketing communications from Axil Coffee.

  • Information will be handled in accordance with Axil Coffee's Privacy Policy: axilcoffee.com.au/pages/privacy-policy-1

  • Personal information will not be disclosed to third parties except as required to conduct this promotion or as required by law.

 

 

8. General

  • Entry constitutes acceptance of these terms and conditions.

  • The Promoter's decision is final. No correspondence will be entered into.

  • The Promoter reserves the right to verify entries and disqualify any entrant who tampers with the entry process, provides false information, or fails to comply with Instagram's terms of service.

  • This promotion is in no way sponsored, endorsed, administered by, or associated with Instagram or Meta Platforms, Inc.

  • These terms and conditions are governed by the laws of Victoria, Australia.

Axil Coffee x Ratio Cocoa Roasters World Chocolate Day Competition 

Terms and Conditions

1. Giveaway period: 10:00am 7th July 2026 - 11:59pm AEST 10th July 2026.

Promoters: This Instagram giveaway is conducted by Coffee Co-Op PTY LTD (ABN 28 967 234 025) trading as Axil Coffee Roasters ("Axil Coffee", "we", "us", "our") and Ratio Cocoa Roasters (ABN 56 291 127 738)

2. Promotion Period

The promotion commences on 7th July 10:00am  and closes on10th Julyat 11:59pm AEST.  ("Promotion Period").

3. Eligibility

  • Entry is open to Australian residents who are currently residing in Australia.

  • Entrants must be 16 or older to enter.

  • Employees, directors, and contractors of Coffee Co-Op PTY LTD (trading as Axil Coffee Roasters) and their immediate families are ineligible to enter.

  • By entering, entrants confirm they meet all other eligibility requirements.

4. How to Enter

To enter the promotion, entrants must:

  1. Like the competition post.

  2. Follow both @axilcoffeeroasters and @ratiococoa

  3. Tag a friend in the comment section– must be a genuine, verifiable account separate to the entrant.

  4. Enter during the aforementioned Promotion Period. 

Entrants can score bonus entries by:

  1. Sharing the post to their stories.

Entries made outside the Promotion Period will not be accepted. There are no limits to the number of entries. Every comment equates to one entry. Entries not captured due to privacy settings are void.

5. Prize Details

The prize consists of:

  • 250g of Seasonal Espresso⁠

  • 250g of Pelé Espresso⁠

  • 250g of Heavyweight Espresso⁠

  • 240g of 40% Drinking Chocolate⁠

  • 240g of 60% Drinking Chocolate⁠

  • 240g of Chilli Drinking Chocolate⁠

  • Total Prize Value: $149.5

Prize Conditions:

  • The prize is non-transferable and non-exchangeable.

  • The prize cannot be redeemed for cash.

  • The Promoter accepts no responsibility for any variation in prize value.

6. Winner Selection and Notification

  • The winner will be randomly drawn and selected via Instagram Direct Messages upon inspection of captured Instagram story, comments, follows and like.  

  • The winner will be notified by instagram DM within (2) business days of the draw.

  • The winner must respond within seven (7) days of notification to claim their prize.

  • If the winner cannot be contacted, does not respond within the specified timeframe, or does not meet eligibility requirements, the Promoter reserves the right to select an alternative winner by redraw.

  • The winner's name and state/territory of residence may be published on Axil Coffee's website and social media channels.

7. Prize Delivery

  • The Coffee and Drinking Chocolate bundle will be delivered to the winning entrant by postal delivery following the communication of their postal address details. The winning entrant may also wish to collect the Coffee and Drinking Chocolate bundle from any Axil cafe or Ratio’s Brunswick store. 

  • The winner is responsible for providing accurate delivery details.

  • The Promoter is not responsible for any lost, stolen, or damaged prizes once delivered.

8. Privacy

  • Personal information collected will be used for the purpose of conducting this promotion and may be used for future marketing purposes in accordance with the Privacy Act 1988 (Cth).

  • By entering, entrants consent to receive marketing communications from Axil Coffee.

  • Personal information will be handled in accordance with Axil Coffee's Privacy Policy available athttps://axilcoffee.com.au/pages/privacy-policy-1

  • The Promoter will not disclose entrants' personal information to third parties except as necessary to conduct this promotion or as required by law.

9. Liability

  • To the extent permitted by law, the Promoter excludes all liability for any loss, damage, or injury suffered by any entrant or winner in connection with this promotion or any prize.

  • The Promoter is not responsible for any technical difficulties, equipment malfunction, or any other issues that may prevent or hinder entry.

  • If for any reason this promotion cannot proceed as planned due to causes beyond the Promoter's control (including but not limited to technical failures, unauthorised intervention, fraud, or any other causes beyond reasonable control), the Promoter reserves the right to modify, suspend, cancel, or terminate the promotion, subject to approval from any relevant regulatory authority where required.

  • The Promoter reserves the right to verify the validity of all entries and to disqualify any entrant who fails to follow Instagram's terms of service or provides false information.

10. General

  • Entry into this promotion constitutes acceptance of these terms and conditions.

  • The Promoter's decision is final, and no correspondence will be entered into.

  • The Promoter reserves the right to verify the validity of entries and to disqualify any entrant who tampers with the entry process or provides false information.

  • The Promoter reserves the right to request proof of age, identity, and residency from any entrant or winner.

  • Entrants consent to the use of their name, image, and entry content for promotional purposes without compensation.

  • This promotion is in no way sponsored, endorsed, administered by, or associated with Instagram or Meta Platforms, Inc.

  • Incomplete, illegible, or incorrect entries will be deemed invalid and will not be eligible to win.

  • The Promoter's failure to enforce any of these terms and conditions shall not constitute a waiver of that provision.

  • These terms and conditions are governed by the laws of Victoria, Australia.

For questions about this promotion, please contact: Coffee Co-Op PTY LTD trading as Axil Coffee Roasters
Email: info@axilcoffee.com.au
Phone: (03) 9819 2645